The last thing any flooring installer wants is to put a lot of time, effort and hard work into an installation job, only to be told that the client isn't happy because something wasn't done according to their original specifications.

Good quality documentation is crucial to getting the job done properly, and to being confident that you've correctly understood all of the requirements before you start the project.

Sometimes problems arise because certain details have been left out of the documents, and the installer has filled in the missing information with their own assumptions.

Other times it's because the installer simply didn't read the documents properly, or misunderstood what they were saying.

That's why it's so important that you check the work documents carefully before you load your vehicle and go out to the jobsite.

If anything doesn't look right, or there are details that you don't understand, you should always check with someone who is authorised to give you the right information.

We have discussed the functions and make-up of the following types of workplace documents in other units from the Flooring Technology resource. If you want to refresh your memory on any of these topics, click on the links below.