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Competencies covered

MSMSUP102: Communicate in the workplace

MSMSUP106: Work in a team

Supporting resources

Print-based Learner Guide and Workbook

The links below will take you to the print-based Learner Guide and Work book for this unit. All of the information shown in the Learner Guide is the same as in the website version, with the exception of the interactive Just for fun exercises and some photos and graphics. The assignments in the Work Book are the same as those linked to the Assignment pages in the website.

Parts of this resource are based on material developed by Workspace Training for the original Flooring Technology Project, produced in 2012-2014 for the Workplace English Language and Literacy (WELL) Program.

(PDF 2,775 KB) Learner guide

(Word 4,905 KB) Learner guide

(PDF 635 KB) Work book

(Word 926 KB) Work book

Assessment tools

The links below will take you to the sample assessment tools for the competencies covered in this learning unit. The actual assessment tools that your assessor will use are likely to be more detailed than these sample documents, and will be customised to meet the specific assessment conditions and performance criteria that your training provider has determined is necessary.

Nonetheless, these examples will give you a good idea of the sorts of things your assessor will be looking for when you are ready to be assessed.

MSF Training Package

This learning unit supports one or more competencies from the MSF Training Package. To see the structure of the Flooring Technology qualification, click on the link below. This will take you to the Commonwealth Government's '' website, where you'll find the list of competencies available under this qualification, as well as direct links to each of the individual competencies.

MSF30813 Certificate III in Flooring Technology